Join the team at SWEA as a full time Used Parts Interpreter in our Condell Park, NSW location. In this role, you will be responsible for providing expert parts knowledge and customer service to our clients, ensuring they receive the correct parts for their European vehicles.
What you'll be doing
Assisting customers in person, over the phone and via email to identify the correct parts for their vehicles
Researching and interpreting parts catalogues and technical information to source the right components
Processing and fulfilling customer orders in a timely and efficient manner
Providing exceptional customer service and building strong relationships with our client base
Collaborating with the workshop team to understand parts requirements and ensure availability
Contributing to the overall success of the parts department and the business
What we're looking for
Experience as an used parts interpreter, preferably within the European vehicle industry
Excellent product knowledge and the ability to quickly identify the right parts
Solid communication and interpersonal skills to provide outstanding customer service
Attention to detail and a focus on accuracy to ensure the right parts are ordered and delivered
A proactive and solutions-oriented approach to problem-solving
Proficiency with parts catalogues, inventory management systems and other relevant software
A passion for the automotive industry and providing exceptional customer experiences
What we offer
At SWEA, we are committed to creating a supportive and rewarding work workplace for our team. We offer a competitive salary, ongoing training and development opportunities.
About us
SWEA is a leading distributor of parts for European vehicles in the East Coast of Australia. With over 40 years of experience, we are known for our exceptional customer service, technical expertise and commitment to quality. Join our passionate team and be a part of our continued success.
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📌 Automotive Parts Interpreter Used Parts Sydney
🏢 Sydney Wide European Autos
📍 Sydney
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