Job Description

Technology Delivery Manager

Retail Technology Laverton North Hybrid Permanent

Project Manager. Business Analyst. Applications Manager.

If you've done a bit of all three - and you're still someone who likes actually doing the work - this could be right up your street.

We're partnering with one of Australia and Recent Zealand's largest privately owned agricultural retail businesses as they continue a significant investment across technology, digital and data.

With around 50 stores, multiple retail brands and an integrated logistics operation, there's a genuinely compelling technology landscape underneath the business.

ERP. POS. WMS. Integrations. APIs. Data. Digital products. Infrastructure.

And plenty happening.

The Role

We're looking for a Technology Delivery Manager to sit within a lean seven-person technology team and help drive a portfolio of business-critical projects.

This isn't a role where you'll spend your week herding stakeholders, updating a RAID log and waiting for someone else to do the work.

You'll get your hands dirty.

One day you could be running a discovery workshop with Supply Chain. The next you're working through requirements for an ERP change,



challenging a vendor on an integration, coordinating UAT or preparing a decision for SteerCo.

You'll operate somewhere between Project Management, Business Analysis and Applications Management, owning delivery from initial discovery through to go-live.

What You'll Be Doing:

You'll:
Deliver multiple concurrent technology and business transformation projects.
Run discovery workshops and requirements sessions across Retail, Supply Chain, Procurement, Finance, Sales, Logistics and Marketing.
Translate business problems into practical technology solutions.
Work across ERP, POS, WMS, APIs, middleware, SaaS platforms, data and digital products.
Produce requirements, process maps, user stories and UAT scenarios when required.
Coordinate testing, UAT, releases and business readiness.
Manage software vendors, MSPs, contractors and implementation partners.
Own project timelines, risks, dependencies and budgets.
Challenge scope, vendors and stakeholders when something doesn't stack up.
Identify prospects for better processes and systems without waiting to be asked.
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📌 Technology Delivery Manager Melbourne (Australia)
🏢 Refactor.
📍 Australia