Case Management System Implementation based on Microsoft Dynamics

We are seeking an experienced Senior Business Analyst to join a Digital Case Management System program. This role will suit a highly capable Business Analyst with solid CRM knowledge and hands-on experience with Microsoft Dynamics.

Key Responsibilities
Lead business analysis activities across the project lifecycle, ensuring requirements are delivered on time and to a high standard.
Facilitate stakeholder workshops, interviews and consultations to gather
Map business processes and requirements to Microsoft Dynamics CRM functionality
Validate proposed solutions through requirements walkthroughs
Manage requirements traceability, project documentation, BA reporting and stakeholder communications.





Key Skills and Experience
10+ years' experience as a Senior Business Analyst in complex business environments
Solid CRM knowledge and demonstrated experience with Microsoft Dynamics
Proven expertise in requirements gathering, business process analysis, process mapping
Excellent stakeholder engagement, workshop facilitation
Proficiency in Microsoft Visio, Office applications, JIRA and SharePoint, with experience in BPMN 2.0

What's in it for you:
6 Month Contract
Government Agency
J-18808-Ljbffr

📌 Senior Business Analyst Melbourne
🏢 Talent
📍 Melbourne