BaseUp in Sydney is hiring an Implementation & Customer Success Associate to support SaaS launches from onboarding through go‑live. You’ll work with the Project and Implementation Manager on multi‑stakeholder rollouts, ensuring alignment among customers, suppliers and technicians.
After go‑live you’ll assist the Customer Success team with inbox management, communications, reporting and ongoing account support, while helping scale Parker, our AI bot, and documenting improvements for scalability.
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📌 Saas Implementation & Customer Success Specialist Sydney
🏢 BaseUp Technologies
📍 Sydney
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