Job Description
Welcoming patients and providing a friendly, skilled first point of contact
Managing the appointment book, including scheduling, confirming and following up appointments
Answering phones and handling patient enquiries confidently
Processing payments, billing and HICAPS claims
Managing day-to-day reception administration
Keeping reception organised and running smoothly
Communicating clearly with patients, dentists and the wider practice team
Confidently managing reception when the Practice Manager is unavailable
Supporting sterilisation and infection control when required following structured training
Working closely with the clinical team to help maintain an productive practice flow

Qualifications
Have previous experience in dental reception and/or assisting
Hold a Certificate III or IV in Dental Assisting (advantageous but not essential)
Be confident supporting patients and working closely with the clinical team
Bring a reliable, trustworthy and team-focused approach to your work
Have experience with dental practice software such as D4W (advantageous but not essential)




Have a genuine interest in providing a great patient experience

Additional Information
Permanent full-time, part time and casual opportunities available
Up to $40 per hour, depending on experience
Join a supportive team that values experienced and reliable people
Be part of a practice that has been caring for the local community for more than 40 years
Convenient West Pymble location at Philip Mall, close to shops and cafés
Access to further training, development and career opportunities across the wider Abano Healthcare network

West Pymble Dental Surgery is proudly part of the Abano Healthcare Group.

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.
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📌 Dental Assistant/receptionist West Pymble Dental Surgery Sydney (Australia)
🏢 Abano Healthcare
📍 Australia