1d ago , from Technical Focus Pty Ltd t/as Talent Focus
Talent Focus Education is partnering with a purpose-built early learning service in South Morang to recruit an experienced Administration Assistant to join their team.
This is a dedicated administration role suited to someone with 2+ years’ experience in ECEC administration, robust CCS knowledge, and a passion for delivering exceptional customer service to families. No floor-based or educator responsibilities are involved.
Key Responsibilities
Manage the family journey from initial enquiry through to enrolment and withdrawal.
Coordinate waitlists, enrolments and family tours.
Oversee CCS administration, family accounts, billing and debt management.
Provide outstanding customer service and respond to family enquiries.
Maintain accurate records, compliance documentation and office administration.
Manage and maintain LineLeader and OWNA systems.
About You
Previous administration experience within early childhood education or childcare.
Solid understanding of Child Care Subsidy (CCS) processes.
Experience with enrolments, billing and family accounts.
Excellent communication, organisation and customer service skills.
Confidence using childcare management systems.
Additional information
Experience with CRM enrolment system
CCS Administration
Responsible for family journey from enquiry through to enrolment
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