T2 Tea seeks a Customer Care Manager to lead service across stores, online, and wholesale, overseeing Australia, Recent Zealand and beyond from our Melbourne Support Office.
You will drive faster, on-brand service, implement automation and AI via Gorgias and Shopify integrations, and turn customer feedback into actionable improvements while guiding a small team.
Join a purpose-driven, inclusive culture with training, incentives and hybrid working. A genuine tea passion helps.
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📌 Customer Experience Lead — Ai Driven, Multi Channel Care Melbourne
🏢 T2 Tea
📍 Melbourne
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