American Express is seeking a Customer Resolution Specialist to own a customer's complaint journey end-to-end in Australia. You will investigate issues, collaborate with multiple teams, and make informed decisions that matter.
The role focuses on Internal and External Dispute Resolution, regulatory matters, and privacy requests. You will be trained, supported by a growth-focused team, and encouraged to develop your expertise in a agile, customer-centric workplace that values trust and
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📌 Customer Journey & Dispute Resolution Specialist Sydney
🏢 American Express
📍 Sydney
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