Datadog, Inc. is seeking an experienced Incident and Escalation Management specialist to lead the response to high-impact incidents for our global customer base.
You will own the incident lifecycle, coordinate across Support, Eng, and Product, and drive adaptive escalation strategies during critical events. You will shape incident processes, write runbooks, and mentor teammates while maintaining calm, confident communication under pressure.
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📌 Senior Incident & Escalation Lead Hybrid Sydney
🏢 Datadog
📍 Sydney
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