Customer.io is hiring a Customer Success Manager to own a portfolio of 40–60 Mid-Market customers across APAC/EMEA. You’ll guide onboarding, define measurable outcomes, and partner with cross-functional teams to drive value and retention.
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You’ll build strategic relationships, be an advocate for customers, and influence product improvements while leveraging AI-enabled approaches to scale success across a growing global roster.
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📌 Strategic Csm Mid Market, Ai Driven Growth Newcastle (Australia)
🏢 Customer.io
📍 Australia
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