Omni Services Team Lead – Ai Driven Member Support Melbourne (Australia)

Omni Services Team Lead – Ai Driven Member Support Melbourne (Australia)

16 Oct
|
RACV
|
Australia

16 Oct

RACV

Australia

RACV is seeking a digitally minded Omni Services Team Lead to guide real-time digital support across live chat, messaging, social media and email. You will shape RACV’s omnichannel strategy, lift digital capability and define what outstanding service looks like in an AI-enabled setting.

Reporting to the Head of Member Experience, this hands-on leadership role requires coaching a high-performing team and delivering quick, human service across RACV’s digital channels.
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📌 Omni Services Team Lead – Ai Driven Member Support Melbourne (Australia)
🏢 RACV
📍 Australia

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