American Express is seeking a Customer Resolution Specialist to own a customer's complaint journey end-to-end in Australia. You will investigate issues, collaborate with multiple teams, and make informed decisions that matter.
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The role focuses on Internal and External Dispute Resolution, regulatory matters, and privacy requests. You will be trained, supported by a growth-focused team, and encouraged to develop your expertise in a energetic, customer-centric setting that values trust and
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📌 Customer Journey & Dispute Resolution Specialist Sydney
🏢 American Express
📍 Sydney
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