Customer Experience Country Lead Drive Cx Sydney (Australia)

Customer Experience Country Lead Drive Cx Sydney (Australia)

16 Oct
|
EBR Ever Better Recruitment
|
Australia

16 Oct

EBR Ever Better Recruitment

Australia

EBR Ever Better Recruitment is seeking a Customer Service Country Lead for a major telecom client in Sydney. You will drive customer experience strategy, mentor a 25-person team, and coordinate initiatives with senior leadership to improve CSAT and KPI performance.

The role demands strategic planning, process improvement, and a proven leadership track record in digital customer service within a rapid-paced telco setting.
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📌 Customer Experience Country Lead Drive Cx Sydney (Australia)
🏢 EBR Ever Better Recruitment
📍 Australia

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