$30.00 per hour + superannuation | Full-time | Monday to Friday
Receptionist / Administrative All-Rounder
Heads Tractors | Logan Village, QLD
$30.00 per hour + superannuation | Full time | Monday to Friday
Join the team at Heads Tractors!
Heads Tractors is an established Australian tractor parts business, and we're looking for a friendly, reliable and organised Receptionist / Administrative All-Rounder to join our team.
This is a varied position where you'll be the first point of contact for many of our customers, helping with phone enquiries, customer orders and general office administration.
We're looking for someone with a positive attitude, solid attention to detail and a willingness to learn. You don't need to know anything about tractors or tractor parts — we'll provide training!
Immediate start required
Your responsibilities
Answer incoming phone calls and assist customers with enquiries
Respond to customer emails and direct enquiries to the appropriate team member
Process customer orders, invoices and general paperwork
Assist with dispatch enquiries, freight tracking and customer follow-ups
Maintain accurate customer information and order records
Perform general data entry and office administration
Keep the reception and office areas organised
Provide administrative support to our sales,
parts and warehouse teams
Help with other day-to-day duties as required
What we're looking for
Friendly, confident and professional telephone manner
Excellent customer service and communication skills
Good computer skills and accurate data entry
Robust organisational skills and attention to detail
Ability to multitask and prioritise work in a busy office
Reliable, punctual and able to work well in a small team
A positive, can-do attitude and willingness to learn
Previous experience in reception, administration, retail or customer service would be highly regarded.
Experience processing orders or invoices would be an advantage, but is not essential.
Working hours
This is a full-time, Monday-to-Friday position with no weekend work.
Monday: 7:00 am – 4:00 pm
Tuesday to Thursday: 8:00 am – 4:00 pm
Friday: 8:00 am – 3:00 pm
What we offer
$30.00 per hour + superannuation
Permanent full-time employment
Monday-to-Friday hours — no weekends
Friendly and supportive small-business environment
Training provided — no tractor knowledge required
Varied responsibilities and opportunities to develop new skills
Stable, ongoing employment
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