With over 40 years of experience in both commercial and residential pest and termite management, Scientific Pest Management is a trusted leader in the industry. As part of the Orkin Australia Group of Companies, we offer a broad range of services across QLD, NSW, and the ACT.
When you join SPM, you become part of a dedicated team that works together toward a shared goal: to be the best in the industry
About the Role
Scheduling and tracking work for pest technicians
Handling inbound customer inquiries and making outbound calls, ensuring accurate documentation of all correspondence
Inputting invoices and performing data entry tasks as needed
Providing detailed information about our products and services
Collaborating with and supporting Line Managers as requi
About you
We are seeking candidates with a positive mindset and the following qualifications:
At least 1 year of experience in a customer service role
Experience with scheduling in a service industry
Strong verbal and written communication skills
Confidence in engaging with a variety of customers
Ability to work both independently and as part of a team
Proficiency in using multiple programs, systems, and screens simultaneously
Robust computer skills with a keen attention to detail for accurate data entry
Intermediate proficiency in Microsoft Excel
Capability to meet deadlines and perform well under pressure
The successful candidate must be able to pass pre-employment drug and alcohol screenings, as well as a criminal history check.
This is an excellent opportunity to join a supportive team within a secure, market-leading organization. In return, you will receive a market-competitive salary and access to ongoing training to support your professional growth
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📌 Customer Service Representative Brisbane
🏢 Scientific Pest Manangement
📍 Brisbane
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