Job Description

We are heading up north!

n

We're looking for a hands-on FOH Manager who is ready to lead this recent house and bring Mi Casa Es Tu Casa to life creating a place where guests feel at home, the team feels supported, and outstanding hospitality is at the heart of everything we do.

About the Role n

You'll lead the team from the floor, set solid service standards, and keep the venue running smoothly, ensuring financial performance & hospitality while helping us build the Costa Taco culture from the ground up.

Team Leadership n

n
Lead, train, and develop the front-of-house team
n
Build a positive, high-performing team culture
n
Provide clear direction, feedback, and support
n
Lead from the floor and set the standard for the team
n

Operations n

n
Oversee daily front-of-house operations and service flow
n
Ensure systems, checklists, and procedures are followed
n
Maintain strong standards across cleanliness, presentation, and service
n
Work closely with the kitchen and wider management team to keep the venue running smoothly
n

Financial Performance n

n
Monitor sales performance and labour efficiency
n




Support roster planning in line with business targets
n
Contribute to cost control and overall venue performance
n

Guest Experience n

n
Bring Mi Casa Es Tu Casa to life in every part of the guest journey
n
Create an atmosphere where every guest feels welcomed and at home
n
Handle guest feedback and resolve issues professionally
n
Make sure every guest experience reflects Costa Taco's hospitality standards
n

About You n

n
Experience as a FOH Manager or in a senior hospitality leadership role
n
Comfortable working with KPIs, including sales, labour costs and overall venue performance
n
A hands-on leader who is comfortable being present and active on the floor
n
Strong leadership and communication skills
n
Confident managing a busy, fast-paced venue
n
Organised, reliable, and able to keep the team moving
n
Passionate about hospitality, team development, and creating memorable guest experiences
n
Excited to help build a strong team and culture in a brand-new Costa Taco house
n

📌 Foh Manager Sunshine Coast Mountain Creek
🏢 Costa Taco
📍 Mountain Creek