Railway Terrace Medical Practice is looking for an experienced Medical Receptionist to join our very busy team. We are located in Merrylands offering services both in person and online to provide optimum healthcare to patients unable to attend in person. We are excited to add an experienced Medical Receptionist to our team who will be working alongside our administrative and practitioner team. We host a team of 5 practitioners, 2 working per shift ranging in modalities from, GPs, a Psychologists, Nurses and more. You will be joining a energetic and passionate team of healthcare professionals.

Medical Receptionist Key Responsibilities:

We are seeking an experienced medical receptionist to join our amazing reception team in supporting the daily functions of the clinic, including practitioner and patient needs.
Appointment Management
Billing Processes both Medicare and Workers Compensation
Client Support
Client Greeting and Communications
Practitioner Support and Correspondence
File Management
Administrative Management




Medicare and Private billing
Workers Compensation billing

Medical Receptionist Qualifications and Skills:
Minimum 1 year Medical Reception experience
Experience using Best Practice software
Experience in customer service administrative role
Robust customer service skills - demonstrated patient-focused approach in service provision with genuine empathy
Excellent interpersonal and communication skills
Well-presented, friendly and courteous
Work cooperatively and independently
High level of flexibility
Ability to adapt to different clients
Excellent written and verbal communication skills
Demonstrated ability to prioritize and organize
CPR and First Aid Certification
Medicare billing, batching preferred
Experience using Hicaps & Tyro terminals

Work Hours

The role will require commitment of 32 hours per week, working 4 days a week, no weekend work.

📌 Medical Receptionist Merrylands (Australia)
🏢 Railway Terrace Medical Practice
📍 Australia