Norris & Hyde IT is a leading privately owned Information & Technology company, providing a diverse range of IT support and sales to commercial and private customers throughout the Mid-West.
Based in Geraldton, we pride ourselves on delivering reliable service and building strong client relationships.We are currently seeking a highly organised, motivated, and enthusiastic individual to join our team as a Front Office Administrator.This is an excellent opportunity for someone looking to build a career in administration, with a traineeship available for the right candidate.Full TimeSalary is negotiable and will be determined based on experienceAbout the RoleAs the first point of contact for our business, you will play a key role in ensuring the smooth day-to-day operation of our front office.
Your responsibilities will include, but are not limited to:Providing a qualified and friendly first point of contact for all company servicesManaging front desk operations while maintaining a well-presented reception areaProcessing payments accurately, including cash, cheque, and EFTPOS transactionsAnswering and directing incoming phone calls and emailsScheduling jobs and appointmentsSorting, registering,



and distributing incoming and outgoing mailCoordinating courier pickups and deliveriesAssisting with customer enquiries in a timely and professional mannerPerforming general data entry, filing, and record keepingProviding administrative support and general office dutiesLiaising with internal staff to support daily operationsManaging stock, including monitoring and maintaining inventory levels, ordering supplies, receiving and recording deliveries, organising storage areas, and assisting with stock take and inventory controlPrevious experience within the IT industry or a similar technical environmentAbout YouTo be successful in this role, you will demonstrate:A warm, friendly, and professional manner with excellent communication skillsStrong attention to detail and effective time management abilitiesA positive attitude with a willingness to learn and follow instructionsA confident and professional phone mannerThe ability to work both independently and as part of a teamThe ability to perform in a fast-paced environmentHigh levels of motivation, honesty, and conscientiousnessStrong organisational skills with the ability to multi-taskOnly shortlisted applicants will be contacted for an interview.
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📌 Front Office Administrator (Western Australia)
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📍 Western Australia