Casual Visitor Services & Administration Assistants | Multiple Opportunities
Your new company
Are you a people person who enjoys delivering outstanding customer service?
Looking for flexible work that fits around study, retirement, shift work, family commitments or other employment?
Hays is currently partnering with a well-regarded community-focused organisation to recruit multiple Casual Visitor Services & Administration Assistants.
These roles offer flexibility, variety and the chance to work across several sites on an ad hoc basis as operational needs arise.
Whether you're semi-retired, studying at university, working shifts elsewhere, or simply looking for flexible casual employment, this could be the perfect chance.
If you have excellent customer service skills and a positive attitude, we'd love to hear from you.
Your new role
In this varied customer-facing role, you will help create a welcoming experience for visitors while providing administrative and operational support.
No two days will be the same, with responsibilities spanning customer service, administration, bookings, retail support and general site operations.Key duties include:
Providing exceptional front-of-house customer service
Assisting with visitor enquiries and bookings
Supporting day-to-day administrative operations
Processing sales and balancing tills
Assisting with displays, merchandise and presentation standards
Supporting group visits, tours and community engagement activities
Working collaboratively with staff, volunteers and visitors
Contributing to the smooth operation of multiple sites when required
What you'll need to succeed
To be successful, you'll bring:




Strong customer service experience in a public-facing environment
Excellent communication and interpersonal skills
Sound administration and organisational abilities
Confidence using Microsoft Office and computer-based systems
A proactive, adaptable and reliable approach
The ability to work independently and as part of a team
Availability to work ad hoc shifts, including occasional weekends and public holidays
Previous experience in a visitor attraction, tourism, retail, museum, community facility or customer-facing environment is highly regarded.
However, it is not essential.
Full training and ongoing support will be provided to successful applicants.
Essential Requirements
Current Working with Vulnerable People Registration (Employee)
National Police Check less than six months old
Current driving licence and reliable transport
Ability to travel between sites when required
What you'll get in return
Casual hourly rate of $35 per hour
Comprehensive onboarding and training provided
Ongoing support and mentoring from an experienced team
Opportunity to develop administration, customer service and visitor engagement skills
Flexible, ad hoc shifts to suit your lifestyle
Multiple vacancies available
Opportunity to work across three unique sites
Friendly and supportive team environment
Ideal for semi-retired professionals, university students, shift workers or those seeking supplementary income
What you need to do now
If you enjoy helping people, thrive in a customer-focused environment and are looking for flexible work with a great team, we'd love to hear from you.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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📌 Casual Visitor Centre Officer (Launceston)
🏢 Hays
📍 Launceston