Recent short-term opportunity for an experienced Receptionist in North Brisbane.
Your new company Hays is partnering with a well-regarded healthcare service provider seeking an experienced Administration Officer & Receptionist to support a busy Allied Health clinic.
This opportunity is ideal for a customer-focused administrator who enjoys working in a fast-paced environment and delivering exceptional service to clients and healthcare professionals.What you'll need to succeedPrevious experience in a reception, administration, customer service, or medical administration roleStrong communication and interpersonal skillsExcellent organisational skills and attention to detailAbility to manage competing priorities in a busy environmentConfidence using databases, Microsoft Office, and appointment scheduling systemsExperience within healthcare, allied health, medical, or community services environments will be highly regardedClient ServiceWelcoming clients and providing a professional front-of-house experienceManaging inbound phone calls and responding to client enquiriesMonitoring shared inboxes and call registers, ensuring timely follow-upPromoting Allied Health services and providing information to clientsLiaising with medical practitioners,



allied health professionals, and health fundsEscalating enquiries and requests to the appropriate team members when requiredManaging client feedback and maintaining positive client relationshipsScheduling appointments and coordinating clinician calendarsAdministrationProcessing payments, receipts, invoicing, and third-party billingMaintaining banking records and completing daily reconciliationsAssisting with weekly banking activitiesUpdating and maintaining accurate client records and databasesReviewing clinician schedules and actioning booking requestsManaging payment schedules and membership recordsProcessing DVA and related service invoicingOrdering office and clinic suppliesAssisting with the overall presentation and organisation of the clinicWhat you'll get in returnAttractive hourly ratePart‐time hours, Tuesday to Friday, 8:00am to 4:00pmInitial 2-week assignment with immediate commencement and potential to extendOpportunity for extension based on business requirementsPotential pathway into a permanent full‐time positionSupportive and collaborative team environment
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📌 Allied Health Administration Officer & Receptionist (Brisbane)
🏢 Alice Hearn
📍 Brisbane