Internal Sales Executive (South Australia)Customer Relationship ManagerTigerPak | Woodville, SAFull time | Sales / Account & Relationship ManagementTalent Right has partnered with TigerPak to recruit a Customer Relationship Manager to join their South Australian operation.This is far more than a traditional sales role.
It's an opportunity to take ownership of a customer portfolio, build strong relationships, uncover new business opportunities and contribute directly to TigerPak's continued growth.If you enjoy building relationships, proactively engaging with customers and turning conversations into sales, this could be the prospect you've been looking for.About TigerPakTigerPak is an Australian-owned family business that has grown to become one of Australia's leading distributors of packaging materials, warehouse consumables, safety supplies, marking and identification products, and workplace essentials.Since commencing operations in ****, TigerPak has experienced solid national growth through its commitment to quality products, competitive pricing and its promise of excellent customer service.
Today, the business operates strategically located branches across New South Wales, Victoria, Queensland, South Australia, and Western Australia, allowing customers to receive fast, accurate, and reliable service wherever they operate.Supplying businesses across warehousing, logistics, manufacturing, transport, construction, food production, and industrial sectors, TigerPak has become a trusted supply partner for organisations that rely on dependable service and strong customer relationships to keep their operations moving.What sets TigerPak apart is its sales culture.
Rather than simply selling products, the team focuses on understanding customers, identifying opportunities and building long-term relationships that create value for both the customer and the business.About the RoleAn exciting opportunity has become available for a Customer Relationship Manager to join TigerPak's South Australian operation in Woodville, South Australia.Reporting to the Regional Sales Manager, you'll be responsible for onboarding, growing and maintaining your strategic customer portfolio within your allocated region.This is a combination of proactive sales and customer relationship management.




You'll spend your day engaging with customers, following up quotations, re-engaging inactive customers, identifying current opportunities, preparing quotes and developing relationships that generate repeat business and growth.This is a highly proactive, office-based sales role.
Your success will come from building relationships over the phone, maintaining regular customer contact, following up opportunities and ensuring customers receive the level of service TigerPak stands behind.The role would suit someone who is self-motivated, organised and driven to achieve results.
If you enjoy speaking with customers, managing your own activity and working towards clear sales targets, this is a fantastic opportunity for you.How the Sales Team Works To give you a clear picture of how the role fits within the business:Customer Portfolio Outbound Customer Calls Discovery Conversations Quoting Follow-Up Customer Relationship Management Repeat Business & GrowthYou'll manage your customer activity from end to end, taking ownership of customer relationships, preparing quotations, following up opportunities and identifying additional sales opportunities through proactive customer engagement.The focus is on consistent customer contact and following opportunities through.
You'll be expected to manage your daily activity, maintain strong customer relationships and work towards agreed sales and activity targets.What You''ll Be Responsible For Customer Relationship ManagementOnboard, maintain and grow your assigned customer portfolioBuild strong relationships with existing and prospective customersMaintain regular contact with customers to support retention and growthProactively engage with customers and identify opportunitiesDeliver the level of customer satisfaction that TigerPak stands behindBecome a trusted point of contact for your customersSales & Business DevelopmentConduct approximately 32 outbound customer calls each dayFollow up quotations and sales opportunitiesRe-engage inactive customersConduct customer journey and discovery callsIdentify potential new customers and sales opportunitiesWork towards achieving monthly sales targetsConsistently develop your customer portfolio and generate new businessQuoting & Sales AdministrationSet pricing and prepare customer quotationsEnter and email quotations to customersFollow up quotes and opportunitiesManage daily sales tasks and activitiesReview and act on information provided through regular reportingMaintain accurate and timely reportingTeam & Business SupportAttend sales, VIG and DFS meetings as requiredComplete assigned actions within agreed timeframesWork collaboratively with the wider TigerPak teamUphold TigerPak's culture within the branchAdhere to TigerPak's policies, procedures, mission and valuesAbout YouYou're someone who genuinely enjoys talking to customers and building relationships.You don't simply wait for enquiries to come in.
You are comfortable picking up the phone, having proactive conversations, identifying opportunities and following through to achieve a result.You'll bring:2+ years of sales experienceStrong customer engagement and communication skillsA professional telephone mannerThe ability to work independently and proactivelyStrong time management and organisational skillsA self-motivated and positive approachThe ability to build and maintain strong customer relationshipsA team-focused approachThe ability to manage multiple tasks and follow through on commitmentsKnowledge of TigerPak products, or the ability to quickly develop this knowledgeExperience in a sales environment where proactive customer contact, quoting and follow-up are important will be highly regarded.What's on OfferOpportunity to join an established Australian-owned businessThe opportunity to manage and grow a customer portfolioA role combining customer relationship management and proactive salesSupport from an experienced Regional Sales ManagerThe opportunity to contribute directly to TigerPak's sales and business growthA collaborative team environmentWoodville, South Australia location
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📌 Internal Sales Executive (South Australia) (Adelaide)
🏢 Talent Right
📍 Adelaide