A brand-new United Co. location is coming to the CBD, and we're looking for someone to lead it!
We're a proudly independent, Melbourne-owned flexible workspace provider, and we're preparing to launch our newest location in the heart of the CBD.
We believe a workspace should do more than facilitate work, it should inspire innovation, collaboration and well-being.
We need a hands-on leader to bring that vision to life at 459 Little Collins Street.
About the Role
As our Community & Centre Manager, you'll be the face and the engine room of our newest centre, welcoming members every day, leading a small onsite team, and making sure everything from the coffee machine to the boardroom bookings runs like clockwork.
This is a role for someone who genuinely loves people, thrives on solving problems before they become issues, and takes real pride in a beautifully run space.
You'll build a professional community that members are proud to be part of, drive occupancy and retention, and ensure the centre consistently operates to the highest standard - every single day.
What You'll Be Doing
Leading the daily operations of the centre to ensure a seamless member experience
Building strong relationships with members and fostering an engaged, welcoming community
Managing reception and customer service functions
Leading, coaching and supporting the onsite team, including customer service and housekeeping
Identifying, troubleshooting and reporting necessary building maintenance
Driving and overseeing cleaning and contractor activity
Conducting building inspections and maintaining presentation standards across offices, common areas, meeting rooms and exteriors
Conducting tours and selling office, dedicated desk and coworking memberships
Working closely with the sales team to maximise occupancy and member retention




Managing member onboarding, renewals, offboarding and general account administration
Responding promptly and professionally to member enquiries and operational issues
Booking and coordinating meeting rooms and events for an optimal guest experience
Coordinating community engagement activities that bring our members together
Ensuring compliance with workplace health and safety requirements
What We're Looking For
Proven experience in a customer-facing leadership role - coworking, hospitality, property, or a similar service-driven environment
A natural community-builder who's approachable, organised, and calm under pressure
Solid operational instincts, with an eye for detail and presentation
Confidence leading and coaching a small team
Comfort balancing relationship-building with sales targets and KPIs
Genuine care for the people and the space you're responsible for
The Details
Location: 459 Little Collins Street, Melbourne
Start Date: 2nd November ****
Training: Two weeks at our Fitzroy centre, so you're fully set up before opening day
Salary: $80,000 plus superannuation, with a quarterly bonus tied to KPI achievement
Why United Co.?
United Co. has built a workplace culture of support and respect.
Every person on our team is valued as an integral part of who we are.
We champion individuality, inclusion and hard work.
United Co. is an equal opportunity employer welcoming people with individual levels of experience and expertise, different cultural and religious backgrounds, and varying beliefs, identity, age and ability.
Candidates are assessed through a selection criteria including interviews, assessments, and reference checks.
Selection decisions are made based on a candidate's ability to complete the job, qualifications and alignment with company environmental, social and governance values.
#J-*****-Ljbffr

📌 Community & Centre Manager (Melbourne)
🏢 United Co
📍 Melbourne