THE COMPANYAn internationally recognised luxury fashion house with a strong heritage in Italian design and craftsmanship, this business has an established presence across Australia, with boutiques in Sydney and Melbourne and its Australian head office based in Melbourne.The Australian business operates as a close-knit retail network, offering an environment where high-performing individuals can make a genuine impact.
The culture suits confident, polished and commercially minded people who take ownership, enjoy building meaningful client relationships and are passionate about luxury fashion.THE ROLEAn exciting opportunity is available for an experienced Client Advisor to join a premium luxury fashion boutique in Sydney.This is a highly client-focused position for someone who understands that luxury retail is about more than completing a transaction.
You will build and nurture a loyal client base, provide personalised styling advice and create an elevated experience that encourages clients to return.You will be joining either the Sydney CBD boutique or the Chatswood location, with the opportunity to work across a sophisticated product offering spanning both womenswear and menswear.Day-to-DayBuild and maintain strong relationships with new and existing clients, including high-value and VIP customersDeliver personalised styling and product recommendations based on individual client needsProactively develop your own client book and identify opportunities to generate repeat businessAchieve individual and store sales targets and contribute to wider commercial goalsDemonstrate strong knowledge of collections, products and the wider luxury marketDeliver a consistently polished,
high-touch customer experience from initial engagement through to after-sales serviceFollow up client enquiries and product requests to maximise sales opportunitiesSupport the wider boutique team with stock management, replenishment and store presentationAssist with visual merchandising and maintain exceptionally high boutique standardsWork collaboratively with management and colleagues while taking initiative and ownership of your responsibilitiesHandle client information and transactions with discretion and professionalismEXPERIENCE REQUIREDPrevious experience in luxury, premium or high-end fashion retailStrong track record in sales and relationship-based clientelingConfident styling ability and a robust understanding of fashion and productExperience working with VIP or high-value clients is highly regardedExcellent communication and interpersonal skillsStrong commercial awareness with the ability to confidently convert opportunities into salesPolished, professional and fashion-forward personal presentationProactive approach with the ability to identify what needs to be done without waiting to be directedStrong attention to detail and ability to work effectively in a fast-paced boutique environmentExcellent English communication skillsMandarin or Cantonese language skills are highly regardedFlexible availability, including weekends and public holidaysA genuine interest in building a long‐term career within luxury retailCOMPANY PERKSCompetitive base salary with commission and strong earning potentialPublic holiday penalty rates in addition to your salaryGenerous uniform allowance/provisionRegular team social activities, competitions and incentivesClear career progression and opportunities to advance through the retail structureStrong culture of promoting from withinOpportunity to build a long‐term career with an internationally recognised luxury fashion houseSALARY$60,000-$65,000 base salary + Super + Commission
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📌 Client Advisor | Luxury Fashion | Sydney
🏢 Tshr
📍 Sydney
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