Job Description06th October, ****Job Title: Digital & eCommerce Marketing Manager Location: Gold CoastResponsibilitiesLead digital and eCommerce performance across Shopify, site experience, UX, CRO and online merchandisingOwn the customer journey, CRM and EDM strategy, building segmentation and automated flows in KlaviyoSet paid media strategy and creative direction, working with the existing ads agency (no hands-on media buying)Lead and develop a small team: Brand Communications Manager, part-time Social Media Manager and eCommerce CoordinatorWork closely with the founder, leadership team and Head of Operations on strategy and commercial prioritiesContribute to the brand's growth into the USQualificationsSenior eCommerce or digital marketing experience in a brand-led business, ideally in premium homewares, interiors,
furniture or lifestyleHands-on knowledge of Shopify, Klaviyo, CRM, UX, conversion and merchandisingStrong commercial instincts and a track record of driving online revenue and retentionExperience leading and developing a teamAbility to communicate a considered, premium product without resorting to gimmicksA cooperative style suited to a fast-moving, small-business environmentBenefitsFull-time, Gold Coast office-based with one work-from-home day a weekRelocation-friendly: interstate candidates are encouraged to applySimple recruitment process: an initial call, followed by one or two interviews
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