Lifeline Australia is seeking an In-Shift Support – Digital – Remote role to monitor and coordinate Digital Service Crisis Supporters (CS) across shifts, ensuring real-time support, debriefs, and incident management.
The role requires crisis support experience and ability to respond to high-risk interactions, with duties including real-time feedback, debriefs, and emergency interventions.The position emphasizes proactive remote support via instant messaging, breaks coverage, and continuous
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📌 Crisis Digital Learning Designer - Remote, 24/7 Support (Canberra)
🏢 Optus
📍 Canberra
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