We are one of Australia's fastest growing companies.
We design, build and maintain world-class digital infrastructure, encompassing fibre networks, communication platforms, residential internet and voice services.We believe ourpeople are vitalto our success.
We strive to create an environment that appeals to the very best people in the industry, providing them with an exciting, market leading and satisfying workplace, and rewarding their performance.About the Role:The Business Analyst is a key role in enabling Uniti Group's technology and innovation agenda.
You will be responsible for analysing business processes, gathering and defining requirements, and translating business needs into clear, actionable specifications that enable the delivery of automation, AI, and technology solutions across Uniti Group businesses, including Wholesale, Retail, and CPaaS.You will act as the bridge between business stakeholders and technical delivery teams, ensuring requirements are well understood, prioritised, and delivered to achieve measurable business outcomes.
You'll work closely with business units, group functions, and technical teams to identify improvement opportunities, document current and future state processes, and ensure solutions are aligned with business objectives.Responsibilities include but not limited to:Elicit, analyse, and document business requirements through workshops, interviews, and process analysis across Group functions and Business UnitsTranslate business needs into clear functional and non-functional specifications, user stories, and acceptance criteria for technical teamsMap and document current-state business processes and design optimised future-state processesIdentify inefficiencies, bottlenecks, and high-impact opportunities for automation and process improvementPartner with technical teams to assess feasibility of automation and AI opportunitiesAct as the primary liaison between business stakeholders and technical delivery teams, facilitating workshops and resolving ambiguitiesAnalyse business and operational data to support decision-making and benefits trackingSupport project planning, estimation,



and prioritisation activities across the technology portfolioMeasure and track operational improvements and business value delivered through automation and technology initiativesAbout you:The ideal person for this role will have/be:Experience & Qualifications3-7+ years experience in business analysis, process improvement, or similar roles, ideally within technology-enabled environmentsTertiary qualifications in Business, Information Systems, Computer Science, or related field.
Business analysis certification (e.g., CBAP, CCBA, or Agile BA) highly regardedDemonstrated experience eliciting, documenting, and managing business requirements across the full delivery lifecycleExperience in business process mapping, analysis, and improvement (e.g., BPMN, Lean, Six Sigma concepts)Understanding of automation, workflow, and AI technologies and how they can be applied to business processesExperience working within Agile and/or Waterfall delivery environments, including writing user stories and acceptance criteriaAbility to analyse data to support decision-making; experience with tools such as Excel, Power BI, or SQL highly regardedProficiency with documentation and collaboration tools (e.g., Confluence, Jira, Visio, or similar)Understanding of data governance, privacy, and secure handling of business informationPersonal Attributes:Analytical Thinker: Strong analytical mindset with the ability to break down complex business problems and identify practical solutionsImprovement Mindset: Passion for improving business processes, efficiency, and ways of workingCurious: Proactive in understanding how the business operates and exploring how technology, automation, and AI can add valueCollaborative: Works effectively with both technical and non-technical stakeholdersDetail-Oriented: Ensures requirements and documentation are accurate, complete,



and unambiguousAdaptable: Comfortable working in a fast-evolving technology landscape with shifting prioritiesAccountable: Takes ownership of deliverables and drives outcomesStrong problem-solving skills with excellent attention to detailExcellent oral and written communication skillsA self-starter who can effectively manage priorities and their timeAbility to work with a range of internal and external stakeholdersA team player who collaborates effectively and shares knowledgeAn innovative mindset, seeking ways to improve processes and provide creative solutionsTakes initiative for ongoing personal development, continually developing skills and talentsActs with integrity, performing with honesty, transparency, and trustAlways presents professionally, with a positive, confident, and approachable demeanorFlexible in response to changing business needs and management directives to meet operational targetsAbout us:Uniti Group is an exciting, dynamic and quick-growing word-class digital infrastructure company.At Uniti Group we are absolutely committed to fostering an inclusive and diverse workplace where everyone feels valued and respected.
We strongly encourage applications from individuals from culturally and linguistically diverse backgrounds, First Nations people, and people with disabilities.
We believe that diversity a key driver of innovation and success.
We strive to provide equal opportunities for all employees, regardless of their background or identity, and are dedicated to creating an environment where everyone feels respected, supported and empowered to achieve their full potential.
Join our team and become part of a company that values diversity and inclusivity at its core.All genders are encouraged to apply.If this role sounds like you, we would like to hear from you!
You must have the right to live and work in in Australia to apply for this role.
For current opportunities, please visit our Careers Portal athttps://unitigrouplimited.elmotalent.com.au/careers/careers/jobsNo recruiters please, we manage our recruitment in-house.
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📌 Business Analyst (Melbourne)
🏢 Uniti Group
📍 Melbourne