About the Role
Next Level Elevators is looking for a NSW Sales Support Coordinator to join our Rosebery team.
This role combines front-of-house and inbound/digital enquiry handling with CRM (Simpro) sales administration, including sales closure, invoicing and production coordination, to deliver a seamless customer journey from first enquiry through to project handover.
What You'll Be Doing
Act as the first point of contact for walk-in, phone and digital enquiries
Qualify leads and log all mandatory information accurately in Simpro
Monitor and process email and web form enquiries, and follow up aged leads
Manage sales closure, invoicing and payment follow-up with the sales team
Order and manage project drawings, approvals and revisions
Coordinate sales handover to production and procurement teams
Maintain accurate CRM and project records, and report on project status
Support general front desk, reception and office administration duties
What We're Looking For
Previous experience in a front desk,



admin or enquiries-based role
3+ years' experience in a sales or sales administration role
Experience within construction, building services, home lifts or manufacturing highly regarded
Strong written and verbal communication skills
Confidence in customer interaction and objection handling
Proficient in Microsoft Office and CRM platforms (Simpro experience preferred)
Excellent attention to detail and strong organisational skills
Confident using Excel to extract and report on data
Ability to manage multiple tasks and prioritise under pressure
Why Join Us
Full-time, Monday to Friday, office-based role in Rosebery
Competitive salary and career development opportunities
A supportive team culture with variety across sales and administration
Annual wellbeing allowance & birthday voucher
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📌 Sales Support Coordinator - Nsw (Sydney)
🏢 Next Level Elevators
📍 Sydney