Medical Secretary/ Practice AdministratorSydney Voice & Swallowing - St Leonards Park NSWMedical Secretary / Practice Administrator - Specialist ENT PracticePart-time or Full-timeLocations: Green Square, St Leonards and Drummoyne, SydneySydney ENT Specilists are an established specialist ENT and laryngology practice providing high-quality care across three Sydney locations.We are looking for an experienced Medical Secretary / Practice Administrator to join our established administrative team.This is not an entry-level reception role.
We are looking for someone with solid experience in medical administration who can work confidently and independently, manage day-to-day responsibilities with minimal supervision, and contribute positively to a small, busy specialist practice.You will work alongside our Practice Manager, Senior Administrator and junior administrative staff, supporting our ENT surgeons and helping ensure the smooth running of clinics across multiple locations.Key responsibilitiesManaging specialist clinic bookings and schedulesReception and patient communicationsCoordinating referrals, correspondence and resultsSurgical and theatre bookingsMedicare, DVA, health fund and private billingProcessing payments and accountsLiaising with hospitals, referring doctors and allied health professionalsManaging patient enquiries and resolving routine administrative issuesMaintaining accurate electronic medical recordsSupporting effective clinic flowAssisting with general practice administrationWorking collaboratively across our Green Square, St Leonards and Drummoyne locationsAbout youWe are looking for someone who already understands the demands of working in a busy medical practice and can contribute from the outset.You will ideally be:Experienced in medical reception, medical secretarial or specialist practice administrationOrganised,



dependable and attentive to detailComfortable working independently and using initiativeAble to prioritise competing demands in a busy clinicConfident communicating with patients, doctors, hospitals and other healthcare providersProfessional, approachable and calm under pressureComfortable working as part of a small teamWilling to take ownership of tasks and follow problems through to completionExperienceIdeally you will have:At least 2-3 years of medical administration or medical secretarial experiencePrevious experience in a specialist or surgical medical practiceExperience with appointment management, billing and patient administrationExperience coordinating surgical or theatre bookings - desirableFamiliarity with Genie practice management software - strongly preferredExperience with Xero or similar accounting software - advantageousENT experience - advantageous but not essentialApplicants with strong experience using another specialist medical practice management system are also encouraged to apply.The roleWe are open to either part-time or full-time employment for the right person.This role would suit an experienced medical administrator who does not necessarily want a management position but is looking for a stable, interesting role with greater responsibility than a standard reception position.You will be joining an established team with experienced administrative support already in place, while still having the autonomy to manage your own responsibilities.There is scope for the role to develop over time according to your experience, strengths and interests as the practice continues to grow.What we offerPart-time or full-time flexibilityAn established and supportive administrative teamA varied role within a specialist surgical practiceThe opportunity to work independently without carrying practice-management responsibilityExposure to a broad range of specialist ENT and laryngology workOpportunity for the role to evolve as the practice growsCompetitive remuneration based on experience
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📌 Medical Secretary/ Practice Administrator (Sydney)
🏢 Sydney Voice & Swallowing
📍 Sydney