Job DescriptionSales Consultant – Luxury Boutique | Sydney CBD Luxury Retail | Full-Time | $64,000 + Super + BonusAre you an experienced retail professional who thrives on delivering exceptional customer experiences and building genuine, long-term client relationships?
An exciting opportunity is available to join a globally recognised luxury brand within a beautiful Sydney CBD boutique.We are looking for a curious, personable and commercially minded Sales Consultant who understands the importance of elevated clienteling, enjoys developing product expertise and can deliver an exceptional level of service within a fast-paced boutique environment.About the RoleThis is a highly client-focused position where relationship building sits at the heart of the role.
You will be responsible for creating personalised experiences for every client, understanding their individual needs and preferences, and developing relationships that extend well beyond the initial transaction.
You will be expected to proactively nurture your client base, follow up meaningfully and identify opportunities to build genuine long-term loyalty and repeat business.
Working within a busy Sydney CBD boutique, you will also need to confidently manage multiple customers and competing priorities while maintaining a calm, polished and professional approach.Your responsibilities will include:Delivering an elevated, personalised luxury customer experienceBuilding and nurturing long-term relationships with high-value clientsUsing sophisticated clienteling and CRM practices to drive repeat business and customer loyaltyWorking towards individual and boutique sales KPIs and commercial targetsTaking a consultative approach to understand customer needs and provide thoughtful recommendationsDeveloping strong product knowledge and confidently communicating product and brand storiesManaging multiple clients and competing priorities during busy trading periodsWorking collaboratively with the wider boutique teamAbout YouPrevious experience within luxury, premium or high-service retailDemonstrated experience with client relationship managementA proven ability to build, maintain and grow a personal client portfolioStrong CRM and client follow-up practicesA genuine consultative approach to sellingA track record of achieving sales KPIs and commercial targetsExceptional communication and interpersonal skillsMaintain a polished, calm and professional conduct within a busy retail environmentA curious and proactive approach to learning new products, systems and processesThe confidence to ask questions, seek feedback and learn from those around you!
A warm, positive and collaborative personalityGenuine enthusiasm for luxury retail and delivering exceptional serviceA clear desire to build a long-term career within the luxury sectorWhat's on Offer$64,000 + Super + BonusFull-time opportunitySydney CBD boutique locationOpportunity to join a globally recognised luxury brandHigh-touch, relationship-led client environmentOngoing product and qualified developmentOpportunity to build and grow a valuable personal client portfolioLong-term career development within luxury retailContact Anka at Retailworld Resourcing for a confidential conversation.Founded in **** as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship.
With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.MONTBLANC – SYDNEY FLAGSHIP
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