Genea is a world leader in fertility treatment, with over 40 years of delivering industry-leading success rates and an unwavering commitment to exceptional patient care.
Our team of 50+ specialists operate across Australia, and as a growing business, we remain dedicated to innovation, raising the bar, and continuously improving outcomes for every patient we serve.Our people are at the heart of everything we do.
We are proud to foster a workplace that is inclusive, engaging, and diverse — and our credentials back that up.
Genea is a certified Inclusive Employer ********) and a Family Friendly Certified workplace, offering meaningful benefits and genuinely valuing the unique contribution every employee brings.Job DescriptionWe are looking for a professional and organized Receptionist to join our Day Surgery unit in Sydney, Australia.
In this role, you will be the first point of contact for our patients and visitors, providing exceptional customer service while managing administrative tasks in a fast-paced healthcare environment.
The ideal candidate will demonstrate robust interpersonal skills, attention to detail, and the ability to multitask effectively while maintaining a calm and supportive demeanor.
You will be working Monday, Tuesday and Wednesday with a start time of 6.15amGreet patients and visitors in a friendly and professional manner upon arrival at the Day Surgery unitSchedule and confirm patient appointments using our practice management systemRegister new patients and maintain accurate patient records and documentationAnswer and direct incoming phone calls,



taking messages and providing information as neededProcess patient check-ins and check-outs, collecting necessary information and paymentsManage appointment calendars and coordinate scheduling across multiple surgical teamsMaintain a clean, organized, and welcoming reception areaHandle patient inquiries with empathy and direct complex concerns to appropriate staff membersPerform data entry tasks accurately and efficiently while maintaining patient confidentialityAssist with administrative duties such as filing, copying, and organizing medical recordsSupport the surgical team by communicating patient status updates and managing waiting areasComply with all healthcare privacy regulations and organizational policiesQualificationsProven experience as a receptionist or in a customer service roleProficiency with appointment scheduling systems and general office softwareStrong organizational and time management skillsAbility to multitask and prioritize in a busy environmentProfessional demeanor with a friendly and empathetic approachAttention to detail and accuracy in data entryAbility to maintain patient confidentiality and handle sensitive informationReliable and punctual with a commitment to excellent customer servicePreferred: Previous experience in a healthcare or medical office settingPreferred: Familiarity with medical terminology and healthcare administrationPreferred: Experience with healthcare-specific software programsBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply
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📌 Receptionist In Our Day Surgery Unit (Sydney)
🏢 Genea
📍 Sydney