Office Administrator – Townsville – Leading North Queensland Accounting & Financial Services FirmLooking for a professional front-of-house administration role where you can build long-term career stability within a respected accounting and financial services firm?
Ready to join a large, established organisation offering strong team culture, career development and genuine work-life balance?
Our client is North Queensland's largest independently owned and fully integrated accounting and financial services firm, with over 90 staff across multiple offices including Townsville, Ingham, Cairns, Tablelands and Brisbane.
Since ****, the firm has built a strong reputation for delivering high-quality accounting, tax, audit and financial planning services while maintaining genuine long‐term relationships with clients and staff alike.Known for combining traditional values with modern systems and innovative solutions, the firm offers a supportive and collaborative environment where administration professionals play an integral role in delivering exceptional client service and supporting broader business operations.The RoleManaging front desk reception, incoming calls, emails and client enquiriesWelcoming clients and providing a professional first impressionScheduling appointments and coordinating workflow supportAssisting with client onboarding, off‐boarding and database managementMaintaining accurate records,



documentation and data integritySupporting day‐to‐day office administration and team operationsCoordinating client correspondence and administrative compliance tasksAssisting across multiple divisions within the business as requiredManaging competing priorities while ensuring deadlines are metAbout You2+ years of previous administration, reception or client service experienceStrong attention to detail and organisational capabilityExcellent written and verbal communication skillsProfessional phone manner and presentationProficiency in Microsoft Office including Word, Excel and OutlookExperience with Xero XPM, ATO Portal or accounting software highly regardedAbility to manage multiple priorities in a fast‐paced environmentPositive, team-focused and client‐centric attitudeWhat's On OfferCompetitive salary package aligned with experienceLong‐term career opportunity within a highly respected professional services firmFlexible work arrangements supporting work‐life balanceOngoing mentoring, training and professional developmentModern systems and streamlined technologySupportive, collaborative team environmentGenuine career pathways and internal growth opportunitiesWellbeing initiatives and corporate health membership benefitsStable organisation with over 70 years of success and strong community reputationThis opportunity is ideal for an experienced Client Services Officer or Administrator seeking stability, skilled growth and the opportunity to join one of North Queensland's most respected accounting and financial services firms.Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered.
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