Reservation Support Agent – Remote
We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.
The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.
Key Responsibilities
Respond to reservation inquiries
Research available options
Gather customer preferences and information
Assist with coordinating reservations
Review reservation details for accuracy
Provide confirmations and relevant information
Assist with modifications and updates
Communicate with providers when necessary
Maintain organized reservation records
Follow up regarding outstanding details
Provide skilled customer assistance
Qualifications
Strong customer-service skills
Excellent attention to detail
Good written and verbal communication
Strong organization
Basic computer proficiency
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📌 Product Support Specialist - Aviation It (Sydney) (New South Wales)
🏢 Trax USA
📍 New South Wales