Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.
Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.
This is a permanent full-time role based in our Kelvin Grove office (QLD) with a hybrid working environment.
Key Responsibilities
Engage with stakeholders to gather, analyse and document business requirements
Coordinate testing activities, validate outcomes and support successful implementations
Facilitate workshops, interviews and discovery sessions across operational teams
Analyse current-state processes with existing enterprise and legacy systems and troubleshoot integration pathways for Workday
Work closely with technology teams, vendors and project stakeholders to support solution delivery
Support system enhancements, upgrades and business improvement initiatives
Assist with business service requests, process queries and operational problem-solving
Develop process maps, procedures, training guides and supporting documentation
About You
You'll be an experienced Business Analyst who is equally comfortable facilitating executive workshops, analysing processes, and providing practical support to business stakeholders when required.




Proven experience as a Business Analyst within Workday and enterprise environments
Robust requirements gathering, process mapping and documentation skills
Workday experience is a must- you need to have used it and integrated a legacy system
A pragmatic, solutions-focused approach to problem solving
Experience working across both project delivery and operational environments
Strong analytical skills with the ability to interpret and communicate complex information
Exposure to tools such as Jira, Confluence, Visio, Azure DevOps or similar
Understanding of project methodologies and systems delivery lifecycles
The ability to balance competing priorities and work autonomously
Experience within healthcare, community services, aged care or service-based industries will be highly regarded
Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.
Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.
If you have any further queries, please contact ( )
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