Location: Guildford, WA, AU Tom Price, WA, AU, **** Newman, WA, AU, **** Gudai Darri, WA, AU, ****Be Part of the Team That's Made for MoreLooking for your next prospect?
Join WesTrac's welcoming Regional Product Support Team and work with Caterpillar equipment across Newman, Paraburdoo, Gudai Darri and other regional sites.Bring your experience, ideas and practical know-how to a team where your contribution is valued.
Together, you will help improve Cat fleet performance and reliability while enjoying modern workshops and FIFO benefits.Working closely with customers, Caterpillar and WesTrac, you will be supported to turn your insights into action and improve maintenance, equipment performance and cost efficiency.What You'll DoDiagnose, repair, and maintain a range of Caterpillar fleetConduct regular equipment inspections, ensuring safety and complianceProvide warranty support and planned component change-outsDriving continuous improvement initiatives across customer operationsSupport frontline maintenance teams with expert advice and minimal tool timeYour Location OptionsNewman (Yandi)Located 120 km north-west of Newman in WA's Pilbara regionSupporting a new CAT fleet in a high-tech workshopRoster: 8 days on / 6 days off – 12 hr shiftsShort commute to camp accommodationGudai DarriRoster: 8 days on/6 days off 12 hr shiftsChartered flights and accrue frequent flyer pointsWorking across CAT FleetOpportunity to expand knowledge into TechnologySupportive team and diverse cultureProduct Support Team (PSG)Regions: Goldfields / Pilbara - FIFO from PerthRosters Available: 4 days on / 3 off OR 8 days on / 6 off OR 14 days on / 7 off - 12.5 hrs/day (incl. 30 min break)Approximately 60% advisory and 40% hands on tooling (subject to customer requirements)Supporting customers with diagnostics, fault finding,



and equipment optimisation.Site Support Vehicle: Provided for certain locations depending on site requirementsWhat We're Looking ForAustralian-recognised Mobile Plant Trade CertificatePrevious field service or mine-site experience on large CAT fleetsStrong diagnostic, troubleshooting, and advisory skillsWillingness to support training, inspections, and hands-on work when neededHigh-risk work licences (Forklift, EWP, Dogging & Rigging, Working at Heights)Strong communication and customer relationship-building skillsWhy Join WesTrac?
Financial BenefitsPaid parental & secondary carers leaveSalary sacrificing & novated leasingIncome protection insurance600+ retail discounts: Coles, Virgin, HOYTS, Crown & moreHealth & WellnessDiscounted BUPA coverFitness Passport – access to gyms across AustraliaEAP support for you and your immediate familyCareer & Recognition"Made for More" personal & team awardsInternal career progression opportunitiesUpskilling through our award-winning WesTrac InstituteEmployee Referral ProgramEarn up to $5,000 for successful referralsExtra PerksEmergency Services & Defence Force LeaveEmployee Share Purchase PlanRelocation Support AvailableWe welcome skilled candidates from across Australia and overseas.
Based on role and eligibility, visa sponsorship and relocation assistance may be available.Our Company & CommitmentWith over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions.At WesTrac we understand that identity is an intersection of many factors.
First Nations people, females, those identifying as LGBTQIA+, and culturally and linguistically diverse people are encouraged to apply.
WORK180 endorsed employer.Job Reference: ****
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📌 Cat Product Support Advisor (Western Australia)
🏢 WesTrac Cat
📍 Western Australia