Job DescriptionSummary: We are seeking a Retail Sales Assistant to join our team specialising in fireplaces, bathrooms, furniture, hardware, and lighting.
In this role, you will provide exceptional customer service, assist customers in product selection, and maintain a welcoming store environment.
This position is ideal for individuals passionate about home improvement and design, contributing to a positive shopping experience and driving sales growth.KEY RESPONSIBILITIESGreet customers warmly and assist them in product selection.Provide detailed information about products and services to enhance customer understanding.Maintain a clean and organised store environment, ensuring displays are attractive and well-stocked.Process sales transactions accurately and efficiently using the point-of-sale system.Handle customer inquiries and resolve issues in a professional manner.Collaborate with team members to achieve sales targets and improve store performance.Stay updated on product knowledge and industry trends to better assist customers.ABOUT YOUProven experience in retail, sales, or customer serviceExcellent communication skillsProfessional and vibrant personalityAbility to work in a fast-paced, team-based environmentRSA certification is requiredAbility to speak a second language is highly regarded but not essentialWHY JOIN LOTTE DUTY FREEMonthly Sales Commission ProgramTeam Discount ProgramAirport Retail Stores Discount (10% -20%)Free Car ParkingUniform & ASIC Pass ProvidedSales & Product Training ProgramEmployee Assistance ProgramLotte New Employee Induction & Safety Leagues ProgramLong-term Career & Professional Development OpportunitiesRecognition of Service Awards ($ Gift Cards)Safe, Diverse & Inclusive Work Workplace with a Supportive CultureABOUT LOTTE DUTY FREELotte Duty Free is one of the world's leading retailers, operating across 17 locations in 6 countries and 11 airports.
We showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more.
Headquartered in South Korea, Lotte Duty Free is a household name, delivering excellence in customer service and a long heritage as a trusted travel partner.
Oceania hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.DETAILS OF THE ROLELocation: Melbourne AirportFull time position: 76 hours' fortnightlyPart time and casual positions: up to 60 hours' fortnightly2 week rotating rosterAvailability to work a flexible schedule including weekends and public holidaysSeasonal opportunities and peak period support are available with various brands in the group.HOW TO APPLYIf you're a passionate sales person who values teamwork and a fast-paced luxury environment, we'd love to hear from you.
Applicants must be at least 18 years old, hold full Australian working rights, and pass required customs and police clearances.
It is essential to have reliable transport due to early/late hours.Only shortlisted candidates will be contacted.Additional RolesUGG EXPRESS and Petstock Group roles include casual retail positions with responsibilities such as greeting customers, product knowledge, POS transactions, stock replenishment, and store presentation.
Details vary by brand and location.
#J-*****-Ljbffr

📌 Retail Sales & Service Specialist — Growth & Team Impact (Melbourne)
🏢 Universal Store
📍 Melbourne