Hunter Region Working Women's Group – Sandgate NSWHRWWG is a not-for-profit, community-based organisation dedicated to improving the health and wellbeing of women, children, and families across the Hunter Region.
Established in ****, HRWWG manages two key services: Hunter Women's Centre (HWC) delivering trauma-informed, client-centred services for women experiencing disadvantage or barriers to accessing support, and Hunter Early Childhood Centre (HECC) providing inclusive, high-quality early childhood education and care to support working families.
Our mission is to support and empower communities through education and care.About the roleThe Intake and Casework Officer is a permanent part time role available to work 3x 8hr days per week.
They provide trauma-informed intake eligibility & suitability, family violence risk assessment, safety planning, referral pathways and case management support for women and their families.
This role works with women experiencing domestic and family violence, trauma, mental health challenges, and social or financial disadvantage, with the aim of improving safety, wellbeing, and access to appropriate services.
Using a trauma-informed, strengths-based, client-centred, and feminist framework, the Intake and Casework Manager role empowers marginalised and disadvantaged women to actively participate in their own wellbeing while facilitating access to information, advocacy, and referral pathways.Key responsibilitiesAssessing suitability and eligibility for intakeConduct intake, assessment, and risk screening, including family violence risk assessment and safety planningAttend and participate in client allocation processesProvide short- to medium-term case management supportDevelop,



implement, and review case plans in collaboration with clientsFacilitate group programs and workshops where requiredDeliver outreach services, including travel to regional and rural locationsProvide information, referrals, and advocacy to support client needsSupport clients to navigate service systems, including health, legal, housing, and community servicesMaintain accurate, timely, and confidential client records and case notesAbout youTertiary qualification in Social Work, Psychology, Community Services, or related fieldMinimum two (2) years' experience in intake and/or caseworkAvailability to work 3x 8 hr daysDemonstrated experience working with women experiencing domestic and family violence, trauma, or disadvantageStrong interpersonal and communication skills, including the ability to support clients in distressAbility to work within a trauma-informed, strengths-based, and feminist frameworkProven ability to work effectively within a multidisciplinary teamStrong organisational and time management skills, with the ability to manage competing prioritiesExperience facilitating groups or workshopsProficiency in Microsoft Office and client management systemsCurrent Working With Children Check (Paid), Current National Police Check, Current First Aid Certificate, Current NSW Driver's LicenceBenefit of working with Hunter Women's CentreNo two days look the sameNFP Salary Packing benefitsMonthly wellbeing daysChristmas closure period with gifted daysAccess to an Employee Assistance ProgramProfessional Development training opportunitiesBeing a part of a team that has provided essential services and support to women across the Hunter for more than 50 years
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📌 Intake And Caseworker Manager (New South Wales)
🏢 Hunter Region Working Women's Group
📍 New South Wales