The Position
The Key Account Manager, Companion Animal is responsible for delivering sustainable, profitable growth across a portfolio of strategically key accounts within the Australian Animal Health market.
Combining strategic account leadership, commercial acumen and data-driven decision-making, you will develop and execute customer account strategies and Joint Business Plans across key channels including veterinary, e-commerce, retail, wholesalers, buying groups and corporate networks.
You will identify growth opportunities, lead customer investment decisions, and translate agreed priorities into effective commercial plans.
This is a commercially accountable customer field-based role where success is measured through customer value creation, market share growth, profitable sales and responsible Gross to Net investment.
You will partner closely with internal and external stakeholders to deliver strong business outcomes across assigned national and/or multi-site accounts.
Task and Responsibilities
Strategic customer partnership and stakeholder leadership
FMCG-style account planning and Joint Business Planning
Customer growth modelling and performance ownership
Strategic and tactical promotional planning
Gross to Net and customer investment accountability
Commercial negotiation and contract management




Omnichannel activation and execution excellence
Cross-functional leadership and voice of the customer
Digital, analytical and CRM capability
Compliance, governance and ethical promotion
About Our Future Employee
3-5 years' experience in Key Account Management, Category Management or an equivalent commercial role within Animal Health, FMCG, Consumer Healthcare, Retail or a related industry
Proven capability in account planning, customer growth modelling, negotiation, profitability management, GTN discipline and performance reporting
Strong analytical capability with the ability to convert customer, market and financial data into decisions and executable commercial plans
Experience developing strategic and tactical promotional plans and evaluating their incremental impact and return
Proven ability to lead cross-functional plans and deliver execution excellence across multiple stakeholders
High-quality communication, presentation and influencing skills with senior internal and customer stakeholders
Proficiency with CRM systems and digital communication or virtual engagement tools
Willingness and ability to travel across Australia as required for customer engagement

📌 Key Account Manager (Sydney)
🏢 Boehringer Ingelheim
📍 Sydney