High Risk Team Coordinator – Level 6
Lead the Townsville High Risk Team
Drive collaboration across agencies to protect those most at risk
Shape a culture of empowerment, compassion, and innovation
Contribute to meaningful work focused on eliminating domestic and family violence
Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply
Why DVNQ?
For over 30 years, DVNQ has been a cornerstone of community safety and support in Townsville.
We're a charity committed to evidence-based, trauma-informed approaches — and we care deeply about the rights, safety, and dignity of victim-survivors.Our values — Integrity, Compassion, Advocacy, Innovation, Collaboration — drive everything we do.
We invest in our people because we know this work is meaningful, complex, and life-changing.When you join DVNQ, you're not just taking a job – you're joining a supportive, purpose-driven team that champions qualified growth and puts people first.Learn more about us: the OpportunityDVNQ leads the High-Risk Team (HRT) and Integrated Service Response for domestic and family violence across the Townsville District.
Passionate about making a difference in the lives of victim survivors?
We are seeking an inspiring leader to join DVNQ as our High-Risk Team Coordinator and take on a leadership role that truly matters.
As the High-Risk Team Coordinator, you will:
Lead and coordinate the Townsville High Risk Team
Drive interagency collaboration to support victim survivors at imminent risk
Manage a dedicated team of Case Managers to ensure best-practice responses aligned with legislation and organisational values
Work across the service as part of DVNQ's leadership team to ensure a team culture which aligns with our values
Permanent | Full-Time | Purpose-Driven Role About you You're a future-focused,



compassionate leader with strong knowledge of DFV legislation and trauma-informed practice.
You are skilled at building effective partnerships across government, non-government and community sectors, fostering collaboration to achieve coordinated, client-centred outcomes.What We're Looking For – Selection CriteriaTo succeed in this role, you'll bring:Qualifications and Experience – Degree in a relevant human services discipline (or 5+ years' experience) and minimum 3 years professional experience in human services.Knowledge – Demonstrated expertise in high-risk domestic and family violence responses, including the application of relevant legislation, risk assessment and information sharing frameworks, trauma-informed practice, and integrated service delivery approaches.Partnerships – Demonstrated ability to build and maintain effective stakeholder relationships, fostering collaboration, information sharing and coordinated responses across government, non-government and community service sectors.Leadership – Experience line managing and supervising staff, providing practice direction and specialist practice advice.Cultural Capability – Can modify practice to meet the context and experience of First Nations peoples to ensure genuine cultural capability for self, staff and team.
Compliance – Ability to develop policies and practices, ensure compliance and drive continuous improvement.
Leadership – Values-driven, resilient and emotionally intelligent leader with advanced decision making and problem-solving skills.




Child Safety – Advanced understanding of the complex ways children are harmed through their experiences of DFV.
Mandatory Requirements
Current QLD C Class Driver's Licence.
Current Working with Children Check (Blue Card).
Australia: National Police Check Clearance – at organisation expense.
What You'll Get
SCHADS Level 6
Up to $15,900 salary packaging — boost your take-home pay
Extra Christmas leave + 4 weeks annual leave + 17.5% loading
Flexible working hours – Monday to Friday
Strong supervision culture – regular internal and external supervision
Commitment to staff wellbeing and growth — team days, training, mentoring and employee assistance program
DVNQ is committed to inclusivity and advocacy, ensuring equitable access and respect for all people, regardless of cultural background, age, gender, sexuality, or disability.
Here's How to Apply:Please apply through the link in the advertisement that will direct you to our recruitment platform.
There you will be required to submit:
Cover letter addressing each Selection Criteria
Resume and 2 professional references (one must be your current or most recent line manager)
Proof of education, qualifications/or relevant experience
Applications close 9am on the 26th of October ****Note: Late or incomplete applications will not be considered.DVNQ acknowledge the Aboriginal and Torres Strait Islander peoples as the Traditional Owners of this country throughout Australia and their connection to land, sea, and community.
We pay our respect to them, their culture and to the Elders past, present, and emerging.
We particularly acknowledge Wulgurukaba of Gurambilbarra and Yunbenun, Bindal, Gugu Badhun and Nywaigi people in the Townsville areas and for our Mt Isa Service location the Kalkadoon and Mitakoodi people on whose land DVNQ delivers its services.

📌 Hrt Coordinator (Townsville)
🏢 DVNQ
📍 Townsville