Lead and maintain all aspects of clinical governance, incident management, and quality assurance systemsDevelop and manage the QDMS, version control protocols, and compliance registersFacilitate continuous improvement (PCI) and lead audit cycles across clinical and operational servicesDeliver and oversee competency-based clinical education aligned with regulatory training obligations (e.g., ED online, CPD)Conduct root cause analysis (RCA), clinical risk assessments, and implementing corrective actionsEnsure timely and accurate submission of board-level quality and compliance reportsManage document silos, risk registers, and lead continuous planningProvide strategic oversight of workforce development, rostering integrity,



and clinical escalation protocolsRepresenting the Quality, Education & Development (QED) function on the Clinical Governance Review Team (CGRT) and Quality Compliance Advisory Board (QCAB)Champion a culture of resident-centered care and continuous improvement in resident outcomesAct as a liaison with residents, families, and external stakeholders on quality and education mattersStay abreast of current research and best practices in aged care quality and educationProvide mentorship and support to staff in implementing quality initiatives and educational programs

📌 Quality And Education Manager (Sydney)
🏢 Hyecare Management Pty
📍 Sydney