Mews is transforming hospitality tech, seeking a customer-facing support specialist to handle 30 daily cases across chat, email and phone.
You'll diagnose issues in a multi-system setup, from guest check-ins to payment failures, maintaining calm, clear communication with non-technical hotel teams.
You'll build deep product knowledge quick, with opportunities to advance into senior Support, Onboarding or Product as you grow your expertise, including AI-enabled triage strategies.
#J-*****-Ljbffr
📌 Guest Experience Tech Support Specialist (New South Wales)
🏢 MEWS
📍 New South Wales
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.