An exciting opportunity exists for a motivated and highly organised Function & Events Coordinator to join our team
This is a hands-on role for someone who loves hospitality, enjoys dealing with people and knows how to turn an enquiry into a successful event.
You'll be responsible for managing function enquiries and bookings from the initial conversation right through to the event, while actively helping us grow function revenue
Why Join Us
Flexible working arrangements where required
Opportunity to take ownership of and grow our functions business
A varied role combining sales, customer service, events and hospitality
Work closely with venue managers and an experienced hospitality team
Key Responsibilities
Manage all incoming function and event enquiries
Respond to enquiries quickly and professionally via phone, email and online platforms
Convert enquiries into confirmed bookings and actively follow up potential customers
Conduct venue inspections and meetings with prospective clients
Work with customers to plan functions including food, beverage, room setup and event requirements
Prepare function proposals, packages and booking information
Maintain function calendars, deposits and booking details
Communicate all event requirements clearly with venue managers, kitchen teams and staff
Ensure functions are properly handed over to the venue operations team prior to the event
Follow up customers after functions and encourage repeat business
Build relationships with local businesses, sporting clubs, community groups and organisations
Proactively identify opportunities to increase function and event revenue
Assist in developing and promoting function packages, including birthdays, engagements, corporate events, Christmas parties,



sporting club functions and other celebrations
Keep function information across websites and online platforms accurate and up to date
Assist with social media and marketing content relating to functions and events
Track enquiries, conversions and function revenue and report on results
About You
Previous experience in functions, events, hospitality, sales or venue coordination
A strong understanding of pubs, restaurants or hospitality venues
Excellent written and verbal communication skills
Strong organisational skills and attention to detail
Confidence speaking with customers and converting enquiries into bookings
Ability to manage multiple functions and enquiries at the same time
Ability to work independently while communicating effectively with venue management
Basic knowledge of Word, Excel, Canva or similar programs
Experience with social media platforms including Facebook and Instagram
A proactive attitude — we want someone who looks for opportunities rather than waiting for the phone to ring
Most importantly, you'll understand that great functions are about both the customer experience and generating revenue for the venue
We're looking for someone who isorganised, confident, personable and sales focused.
About Us
Victorian Hospitality Group has owned and operated Melbourne hospitality venues for more than 14 years.
Our venues offer quality food and beverage, function spaces, live sport, entertainment and accommodation.
We pride ourselves on creating welcoming, genuine pub experiences and providing great service to our customers.
With two venues and multiple function spaces, we see significant chance to continue growing our functions and events business and are looking for the right person to help drive that growth.
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📌 Function & Events Coordinator (Melbourne)
🏢 duncredi
📍 Melbourne