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Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Employment TypePermanentClosing Date29 Oct :59pmJob TitleTelstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.
You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
What You'll Be Doing:
Deliver Exceptional Customer Experiences:Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
Be the Go-To Tech Expert:Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
Achieve and Excel:Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
Collaborate and Contribute:Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Advantages:
Hourly Rate:$***** per hour
Junior rates apply for those under 20 years of age.
Penalty rates: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.
Plus 12% Superannuation
Generous Discounts:Enjoy30% off Telstra servicesand exclusive offers with over240 brands and partners.
Leave Options:Take advantage of16 weeks of paid parental leave,



theTelstra Extra Day Off,gender affirmation leave,Cultural Leave,Blood Donor Leave, and the ability to purchase up to4 weeks of additional leave.
Training & Growth opportunities Opportunities:Access over17,000 learning programsthrough LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
Flexibility:We offer flexible working hours and a supportive approach to parental leave—do it your way!
Recognition & Rewards:Benefit fromperformance rewardsand a range of recognition programs to celebrate your success.
Inclusive Culture:Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
Is It You We're Looking For?
Great Communication Skills:You're a natural at connecting with people and making their day better.
Solution-Oriented Approach:You enjoy thinking on your feet and tailoring solutions for each customer.
Sales Drive:You're motivated to achieve (and exceed!) sales targets and KPIs.
Passion for Learning:You're eager to grow and develop your skills in a agile environment.
Resilience and Positivity:You have a can‐do attitude, even when things get busy.
Customer-Facing Experience:Previous experience is a plus but not required—bring your enthusiasm and we'll teach you the rest!
Join Us at Telstra Retail:
When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion.
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
We can't wait to see what you'll bring to our team!
#J-*****-Ljbffr

📌 Trade Sales Position - Permanent/Casual Positions (Tasmania)
🏢 Sunshine Mitre 10
📍 Tasmania