Account Manager | Round Square Marketing
We don't do marketing for the sake of marketing.
We get the work done, and done well.
Round Square Marketing is a strategy-led, full-service agency in Toowoomba, and after 13 years we're continuing to grow.
Our client base is expanding and the work is diversifying - bigger campaigns, broader briefs, more industries, and we were recently namedCreative Industries category winner at the **** Toowoomba Chamber of Commerce Business Awards.
We're building the team to match that momentum, and this is one of two new roles.
The role
We're looking for an Account Manager to be the trusted lead for a growing portfolio of clients, from early strategy through to the delivery of campaigns and day-to-day work.
You'll understand each client's commercial goals, shape clear direction, and make sure great work ships, on time, on strategy and on brand.
It's hands-on: part relationship, part strategy, part coordination, and you'll have real ownership of your accounts.
What you'll do
Own the relationship for a portfolio of clients as their trusted day-to-day contact
Translate client goals into clear strategy, briefs and campaign direction
Manage retainer deliverables, timelines and budgets, keeping work on scope and moving
Coordinate delivery across content, design, digital, ads, events and PR
Contribute hands‐on where your strengths lie (campaign coordination,



content, EDMs, digital)
Present results and reporting, and spot opportunities to grow each account
About you
Experience in account or client management, ideally agency-side
Strategy-led and commercially minded, you connect marketing activity to real outcomes
Highly organised, calm under competing deadlines, with sharp attention to detail
A strong communicator who builds genuine trust with clients
Action-oriented, you'd rather deliver and refine than polish forever
A capable marketing generalist who understands how strategy, content, design, digital and PR fit together
Why RSM
A genuinely growing, award‐winning agency, with a creative portfolio spanning agriculture, health, hospitality, construction, retail, government and not‐for‐profit, from regional businesses to national brands
Real ownership of your client portfolio, backed by a team that delivers alongside you
Flexible, family-friendly working arrangements, we already work this way across the team
Up-to-date, AI-supported workflows that greatly assist delivery
We care about purpose-driven work: we partner with not‐for‐profits and community organisations, and give our time to local causes
A close-knit, straight-talking team that backs each other and gets the job done properly
#J-*****-Ljbffr

📌 Account Manager (Toowoomba)
🏢 Round Square Marketing
📍 Toowoomba