Accelerate Auto Electrics – Maroochydore QLD
Accelerate Off-Grid Touring | Maroochydore, Sunshine Coast
Love online shopping?
We're looking for someone who knows what happens behind the scenes to get orders out the door!
IMMEDIATE START AVAILABLE
Accelerate Off-Grid Touring is looking for an organised, motivated and hands‐onAdministration & E-Commerce Fulfilment Officerto join our growing online retail team.
This is a newly created position as our e-commerce business continues to expand, supplying our Australian‐designed 4WD and touring products to customers across the country.
We're looking for someone who enjoys a mix of computer‐based administration, customer service and hands‐on order fulfilment.
Someone who takes pride in getting the details right, keeping orders moving and making sure our customers have a great experience from checkout to delivery.
Full-time preferred | Part-time considered | Maroochydore based
About the Role
You'll play an important role in the day‐to‐day operations of our e‐commerce business, helping manage online orders from the moment they're placed through to dispatch and delivery.
This isn't a role where you'll be sitting at a desk all day!
You'll be working across our administration and fulfilment areas, helping ensure orders are processed accurately, packed correctly and dispatched on time.
Your day-to-day responsibilities will include:
E-Commerce Order Processing & Fulfilment
Processing and managing orders received through our online store
Picking, packing and preparing customer orders for dispatch
Booking freight, generating shipping labels and preparing dispatch documentation
Ensuring orders are accurately packed and dispatched on time




Monitoring outstanding orders and following up to keep fulfilment moving
Maintaining packing supplies and keeping the dispatch area organised
Administration & Customer Support
Responding to customer enquiries via email and phone
Assisting customers with order updates, tracking information and delivery enquiries
Processing invoices and maintaining accurate order records
Liaising with freight providers to resolve shipping and delivery issues
Providing friendly, professional post‐purchase customer support
Assisting with scheduling, bookings and general e‐commerce administration
About You
We're looking for someone who enjoys being busy, is naturally organised and takes pride in doing things properly.
You'll be a great fit if you:
Have excellent attention to detail and strong organisational skills
Are confident using computers and learning new online systems
Enjoy a combination of administration and hands‐on work
Can manage multiple tasks and priorities in a fast‐paced environment
Communicate confidently and professionally with customers
Are proactive, reliable and happy to take ownership of your work
Work well independently and as part of a team
Are physically capable of safely picking, packing and handling products of varying sizes and weights
Experience we'd love to see:




E‐commerce or online retail operations
Order processing, dispatch or warehouse fulfilment
Administration or customer service
Shopify, Zoho or similar online business systems
Freight booking and shipping platforms
You don't need experience in every area.
We're happy to provide training to someone with the right attitude, strong computer skills and a willingness to learn.
An interest in 4WDing, camping or automotive accessories is a bonus, but definitely not essential!
Why Join Accelerate Off-Grid Touring?
We're a Sunshine Coast business with big ambitions.
At Accelerate Off-Grid Touring, we design, manufacture and sell vehicle‐specific dual battery systems, 12V electrical solutions and touring accessories through our growing Australian e‐commerce store.
We're passionate about developing quality products that make it easier for Australians to get out and explore.
What we offer:
A newly created role in a growing e‐commerce business
The opportunity to take ownership of your responsibilities
A diverse position combining administration and fulfilment
A supportive, close‐knit team
A locally based role in Maroochydore
Training and opportunities to develop your skills as the business grows
Position Details
Location:Maroochydore, Sunshine Coast
Employment:Full‐time preferred, part‐time considered
Work arrangement:On‐site
Start date:Immediate start available
Remuneration:Based on experience and agreed hours
Ready to Join Our Team?
If you're organised, love getting things done and would enjoy being part of a growing Australian e‐commerce business, we'd love to hear from you!
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📌 Administration & E-Commerce Fulfilment Officer (Queensland)
🏢 Accelerate Auto Electrics
📍 Queensland