LOVE CRUISING?
TURN YOUR PASSION INTO YOUR CAREER!
If you know your ocean cruises from your river cruises and love talking travel, this could be the opportunity you've been waiting for.
Join a leading cruise travel brand and become part of a passionate team dedicated to creating incredible cruise holidays.
Whether your customers are dreaming of sailing through the Mediterranean, exploring Alaska, cruising the South Pacific or experiencing Europe's iconic rivers, you'll help turn their travel wish lists into reality.
THE ROLE
As a Cruise Travel Consultant, you'll manage the customer journey from the initial enquiry right through to departure, providing expert advice and exceptional service along the way.
Consulting with customers to understand their travel plans, preferences and budgets
Recommending the right cruise lines, ships, itineraries and packages
Quoting and booking ocean, river and other cruise holidays
Arranging flights, accommodation and additional travel components
Managing enquiries across phone, email and face-to-face channels
Maximising sales opportunities through upselling and cross-selling
Working towards individual and team sales targets and KPIs
Managing booking administration, invoicing and amendments accurately
Building your knowledge of cruise lines, destinations and new products
Creating long‐term customer relationships that generate repeat and referral business
WHAT'S ON OFFER




This is more than just another travel consulting role.
You'll have access to some fantastic industry perks, including:
$75K - $90K OTE
Exclusive cruise and travel discounts
Opportunities for ship inspections and famil cruises
Comprehensive cruise product and sales training
Ongoing Learning & Development opportunities
Genuine career progression within a large global travel network
Extensive employee discounts and benefits
Supportive and inclusive team culture
Employee wellbeing and assistance programs
Social events, celebrations and industry functions
WHAT YOU'LL NEED TO SUCCEED
We're looking for someone who is energetic, customer-focused and motivated by achieving results.
Strong customer service and sales skills
Previous travel consulting experience is a must
Confidence working towards targets and KPIs
A genuine passion for cruising and travel
Excellent communication and relationship-building skills
Strong attention to detail and organisation
The ability to manage multiple bookings and enquiries in a busy environment
A proactive approach to sales and identifying opportunities
GDS experience is essential (Sabre, Galileo or Amadeus)
This is your opportunity to build a long-term career in one of the most exciting areas of the travel industry - while enjoying some pretty impressive travel perks yourself!
#J-*****-Ljbffr

📌 Cruise Consultant | Melbourne
🏢 Aa Appointments
📍 Melbourne