Townsville, QLD | Full-Time | Competitive Salary
Tide Café is a busy, well-established café in Townsville, known for quality food, great coffee and exceptional customer service.
We're looking for an experienced, energetic and hands-onCafé Manager with strong barista skillsto lead our team and oversee the daily operations of our busy venue.
This is not an office-based management role.
We're looking for someone who enjoys being on the floor, leading by example, making great coffee, supporting their team and ensuring every customer receives a great experience.
Café Manager – Tide Café
Townsville, QLD | Full-Time | Competitive Salary
Join Our Team at Tide Café!
Tide Café is a busy, well-established café in Townsville, known for quality food, great coffee and exceptional customer service.
We're looking for an experienced, energetic and hands-onCafé Manager with strong barista skillsto lead our team and oversee the daily operations of our busy venue.
This is not an office-based management role.
We're looking for someone who enjoys being on the floor, leading by example, making great coffee, supporting their team and ensuring every customer receives a great experience.
About the Role
As Café Manager, you'll play an active role in daily service while taking responsibility for the smooth and efficient operation of the café.
Key responsibilities include:
Leading from the floor and actively participating in daily service
Preparing high-quality coffee and supporting the barista team during busy periods
Managing, motivating and supporting our front-of-house team




Ensuring consistently high standards of customer service and coffee quality
Preparing staff rosters and managing labour costs
Training, mentoring and developing team members
Overseeing stock control, ordering and minimising wastage
Working closely with the kitchen team to maintain efficient service
Handling customer enquiries and resolving issues professionally
Maintaining high standards of cleanliness, presentation and food safety
Monitoring daily operations and identifying opportunities for improvement
About You
We're looking for a natural leader who thrives in a busy hospitality workplace.
Essential requirements:
A minimum of 2 years' experience as a Café Manager or in a comparable hospitality management role
A minimum of 2 years' hands-on barista experience in a busy café environment
Confidence preparing high-quality espresso coffee in a high-volume setting
Strong leadership and team management skills
A hands-on approach and willingness to lead by example
Excellent customer service and communication skills
Experience with rostering, labour management and stock control
The ability to remain organised and calm during busy service periods
A proactive attitude and strong problem-solving skills
A genuine passion for hospitality, food and coffee
What We Offer
Competitive salary based on experience
Full-time, stable employment
Daytime-focused trading hours
Supportive ownership and an established team
Opportunity to take ownership of daily operations
A positive and professional working environment
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📌 Café Manager (Townsville)
🏢 Tide Cafe Catering
📍 Townsville