Join our friendly, inclusive team and start your career in a growing national company!
Reporting to the Credit Manager, this role is an integral part of the National Finance Team, working closely with sales teams and customers to support effective debt collection and proactive customer account management.
In ****, we celebrated 50 years of service as Australia's leading supplier of commercial door hardware, locksmithing, and security solutions.
With a national presence and 350+ team members across Australia, we support trade, commercial, and major project customers with a complete range of products and services.
We have a great chance for a Credit Officer to join our head office team in North Melbourne.
Your responsibilities will include:
Manage existing client accounts and deliver an excellent sales experience to Trade Sales customers
Manage a high volume debtors ledger
Undertake collection calls to ensure timely payment
Allocate and receipt customer payments accurately
Perform account reconciliations
Build relationships with customers to support timely payment
Report on outstanding debt
Provide a high standard of service to customers, Access Hardware managers & staff
Assist other Access Hardware Branches as required
Respond tointernal and external customer queries
Identify overdue accounts and raise to relevant internal stakeholders
About you:
Organised and able to stay focused in a fast-paced environment
Experience managing a high volume of emails
Willing to learn and adapt to the Access Hardware processes
Excellent communication skills,strong attention to detail, with a pro-active approach to resolving issues
Analytical and problem-solving skills
Demonstrated experience in an administrative-based role
A strong work ethic with a friendly,professionalapproach when working with both internal and external stakeholders
Be a Team Player
Why Access Hardware?
Because our people make it a great place to work.
Continuous learning and development programs to support your career goals
Employee Assistance Program (EAP)for you and your family
Working together to makearchitectural hardware and security solutions easy for our customers.
Aboriginal and Torres Strait Islander peoples are encouraged to apply.The successful candidate will be required to provide a current National Police Clearance.
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