Job Description
SENIOR CLIENT SERVICES OFFICER – COFFS HARBOUR – ACCOUNTING FIRM (JOB ID ****)
We are partnering with a well-established accounting firm with 26 partners and over 220 team members across Queensland and Northern New South Wales.
The firm provides audit, tax, accounting and advisory services to a diverse range of clients, including privately owned businesses, listed companies and high-net-worth individuals.
The Role:
Deliver exceptional client service to internal and external stakeholders
Work closely with Partners, Managers and Accountants
Set up new clients and update details in databases and portals
Provide administrative support to the wider team and Office Manager
Manage documentation and records
Provide administration support including phone, email and scheduling
Liaise with clients and internal staff to deliver exceptional service
Maintain client records and update systems
Support accountants to ensure work meets quality standards
Assist with MyGov/ATO portals and other compliance-related tasks
Participate in ad hoc administrative and office support activities
About You:




4+ years previous experience in an administration or executive assistant role (experience in accounting is a plus)
Strong attention to detail and accuracy
Excellent communication skills, both written and verbal
Proficient in MS Office, Outlook, Teams/Zoom; MYOB experience advantageous
Highly organised with the ability to multitask in a fast-paced environment
Positive, client-focused attitude with a willingness to learn
High level of personal presentation and professionalism
Organised, with strong planning skills
Client-focused with a helpful and positive attitude
What's On Offer:
Flexible, supportive and collaborative team environment
Opportunities to learn and develop your skills
Engaging workplace culture with social events and wellbeing initiatives
Birthday leave and community leave
Work in a stable, well-established skilled services firm
Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered.
#J-*****-Ljbffr

📌 Senior Client Services Officer Coffs Harbour Accounting Firm
🏢 Career Development & Management Guru
📍 Coffs Harbour