Be the welcoming face of DANS In Home Care
AtDANS In Home Care, we know that first impressions matter.
Whether it's a client walking through our doors, a family member calling with a question, or a team member needing support, we're looking for someone who can make people feel welcomed, valued and cared for from the very first interaction.
If you're organised, love working with people, enjoy variety in your day, and take pride in keeping things running smoothly, we'd love to hear from you.
Why DANS?
For more than 25 years, DANS In Home Care has been supporting people across Western NSW to live independently and comfortably in their own homes.
We're a local organisation built on genuine care, solid relationships and a commitment to making a difference in our community.
At DANS, you'll join a team that works hard, supports one another, celebrates wins together and genuinely enjoys what we do.
We're proud of our culture and are looking for someone who will become an important part of it.
What Does Success Look Like?
Success in this role means being the welcoming face and professional first point of contact for DANS In Home Care.
It's ensuring every visitor, client and caller receives a positive experience, while providing high-quality administrative support to the wider team.
It's keeping the office organised, managing competing priorities effectively, and supporting the day-to-day operations that help our services run smoothly.
Through professionalism, attention to detail and a genuine commitment to helping others, you'll play an important role in supporting both our team and the clients we serve.
About the Role
In our Reception & Administration role, you'll be the first point of contact for many of the people who interact with DANS.
You'll play a vital role in creating a positive experience while providing administrative support that helps keep our office running smoothly.
No two days are exactly the same,



which is perfect for someone who enjoys variety and being part of a busy, supportive environment.
What You'll Be Doing – Reception & Customer Service
Welcoming clients, families, staff and visitors to our office
Answering incoming phone calls and responding to enquiries
Directing enquiries to the appropriate team members
Creating a friendly, professional and welcoming environment
Managing incoming and outgoing correspondence
Administration Support
Providing administrative support across the organisation
Preparing documents, reports and correspondence
Maintaining accurate records and filing systems
Assisting with data entry and general office administration
Ordering and monitoring office supplies
Team Support
Assisting the broader team with day-to-day administrative tasks
Supporting office projects and initiatives
Helping maintain efficient and organised office operations
Building positive relationships with staff, clients and stakeholders
Why You'll Love Working Here
You're Never Doing It Alone
We're a supportive team that genuinely looks out for one another.
When things get busy, people help.
When there are wins, we celebrate them.
Variety Every Day
No two days are the same.
One moment you might be helping a client, the next you're supporting the team behind the scenes.
Meaningful Work
Everything you do contributes to helping our clients receive the care and support they need.
Room to Grow
We're committed to helping our people develop their skills and build rewarding careers.
About You
Loves working with people
Has a warm and friendly personality
Communicates confidently and professionally
Is highly organised and reliable
Has excellent attention to detail
Enjoys working in a busy environment
Can juggle multiple priorities with ease
Is proactive and willing to help wherever needed
Takes pride in providing outstanding customer service
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