Studco Building Systems are looking for an Inside Sales and Customer Service Specialist for EZConcept!
You will be responsible for following up Job Reports, talking to and following up Architects, Following up Quotations, Researching Projects, Following Projects, Entering Orders and anything else that is needed by the Sales Department.
These Quotations will then be processed into Orders.
KEY EFFECTIVENESS AREAS/RESPONSIBILITIES
Duties & Responsibilities
Main Activities:
Enter Orders into the Netsuite System.
Telemarketing to Potential Clients and Architects on the EZY-JAMB System
Support Independent Sales Reps and supply them with Marketing material and Inside Support
Working with Customers on Projects that use our frame
This frame is very contemporary – a flare for Contemporary look is preferable
Assisting Sales Support with Quotes and Orders – This can include Order entry and follow-up.
Sending out Samples to Qualified Prospects and Architects
Enter Leads into Database
Understand and maintain confidentiality relating to all business activities, especially relating to manufacturing details and customer/ supplier details.
Insure employees are doing the same.




Review Job Reports – CDM and other reports to source and Track projects
Performs other related duties as assigned by the Inside Sales Management
Main Activities and Performance standards:
Work as a team with the Sales department to do whatever is needed.
Have outstanding Phone and Communication Skills
Manage time in an effective manner.
Confidentiality is paramount.
SELECTION CRITERIA
Required Skills:
Advanced Computer Skills
Customer Service Oriented
Telemarketing Ability
Reasoning Ability
Ability to read, write, and comprehend instructions, correspondence & memos
Excellent interpersonal skills
Decision making skills
Attention to detail and high level of accuracy
Preferred skills:
Effective verbal and listening communication skills
Stress management skills
Time management skills
Oral Communication Skills
Written Communication Skills
Reading Skills
Personal Attributes:
To be honest and trustworthy
Be respectful
Possess cultural awareness and sensitivity
Be flexible
Demonstrate sound work ethics
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📌 Ezconcept Sales Support (Melbourne)
🏢 Studco Building Systems
📍 Melbourne